N-Power Support Page (Let’s SOLVE All N-Power Issues)

Are you an N-power applicant? Are you having one issue or the other regarding the Batch C biometric fingerprint, shortlisting, login to Nasims portal, and so on? Whatever the case maybe, we are here to help you.

We are not unaware that many prospective beneficiaries are experiencing varying issues on the Npower/NASIMS portal. However, the good news is that this page was created to solve all your problems, and also answers some pressing questions.

So, how do you want us to help you?

Feel free to let us know about your challenges regarding N-power verification in the COMMENT SECTION below. You can also ask questions!

Note: After asking your question, check back to this page after some minutes, by then you must have gotten a reply from us. Thanks you.

197 thoughts on “N-Power Support Page (Let’s SOLVE All N-Power Issues)”

  1. I just update my account,when I wanted to write the test,they said the online test had been close please help me how may I write it

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  2. I have done my Test and today I tried changing my phone Number on NASIM Portal but unfortunately i noticed my scored was removed. Please what can i do

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  3. I suppose to write my test on 7may by 12pm but due to address not found I didn’t write it is at any hope. Please sir /madam

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  4. I edit my profile this morning because I found out that my residential address was not properly written and after which, my test score changed from what I scored before to very low score. Please what should I do?

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  5. The biometric capturing unit has been a challenge to me, I have installed the app but it couldn’t open but file error pls what do I do

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  6. I’m an applicant on Npower program scheme. I registered and wrote the screening test which I made above the cut off mark. Yet I was not shortlisted for the verification stage. Have been checking my dashboard. I keep seeing”you not yet been shortlisted for the verification stage.check back later. What could be the issue

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  7. Something else was uploaded in place of my passport.. please is there anyway to delete it and upload my passport?

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  8. My account was blocked from taking the exam. Please what do I do? The npower support number don’t even ring nor do they respond tp message

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  9. I was also blocked after attempt three time which I
    thought it’s network problem what could be the possible solution

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  10. My account was blocked during the online test as a result of poor network while taking the test ,the system logged me out 3times and blocked my account without allowing me submit .please help me rectify this…

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  11. My account was blocked while writing the test. Emailed support but I didn’t get any reply, I even called the lines but no one picked. Please help me what can I do, how can the issue be resolved

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  12. My account was blocked while trying to retake test due to network failure, I’ve sent a mail to support but still have not gotten any response. Please how can this be resolved

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  13. My Account Has Been Blocked While Re-Taking The Test… I Emailed “[email protected]” and Even Called Their Numbers But Wasn’t Picked Either… How Can This Issue Be Solved Please???
    I Remain Loyal!

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  14. Due to power failure in my area,I was unable to finish the test three times,i.e when I logged in,after some seconds,the light will went off.
    But now,my account has been blocked.
    Please help me rectify it, because,i did not intentionally logged out and logged in, please.

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  15. The email I used in the npower registration is no longer in existence. Please help me to log in to my npower account so that I can change my email to the current one so as to enable me upload my details and write my test.

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  16. I’ve been trying to validate my BVN stage for days now and it keep saying “transaction error, please try again later”. And it’s the same data I used to apply. Please I need help to cross that stage so I can write my test.

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  17. Good evening sirs, My issues is that when I was writing the test it brings me back 3times to the dashboard, and now is telling me that my account has been blocked.pls I need your help

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  18. I tried validating my BVN repeatedly and after saying BVN validation failed the next thing I see is that BVN has already been used

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  19. Good afternoon, my profile have been updated but to take the online test, after clicking on it, it will load and just show me blank or empty white screen. What should I do to rectify the issue please. I want to write the online test. Thanks

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    • My account was blocked when I was attempting to take the test the third time. I have not submitted and rules say three trial attempt allowed. Pls unblock my account. NASIMS ID: NPWR/2020/003421280 REGISTERED ID: NPWR/2020/NT1-647738832,NAME: cardoso olaseni emmanuel, email: [email protected]

      Reply
  20. The updated records go to the wrong column. For instance, if I upload a passport in its column, Certificate in it’s column and Nysc cert. in it’s column. If I click submit, everything will change, passport will go to certificate column and certificate will be uploaded in passport column, why? Then lastly, have they stopped the test? It’s not opening again.

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  21. I have update all my details, to take test something went wrong, later verification failed now the portal is not even going through.
    PLs what can I do to write test please.

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  22. I can’t validate my BVN, Emmanuel is my first name on the BVN while Oluwashola is my first name on the application form what can I do in order to validate my BVN. and then take my test on the portal

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  23. Pls when am carrying the test it would bring me back to dashboard 3 times and at the end of the day they told me that my account has been blocked without carrying the test pls help

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    • Please I have entered my corrected detail severally to update profile yet it saying try again later or BVN unable to be updated. What should I do next
      Thanks

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  24. please I can’t get my password ID in my Mail but they said message has been sent to my Mail already

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  25. I want to edit my profile,I uploaded the wrong document while editing my profile in NASIMS portal. And it has been updated.

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  26. Good day, I mistakenly use the wrong email to validate my BVN. Now I tried using the correct email to validate it, its showing BVN has already been used. Pls what us the way forward so I can have my test

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  27. Mine is same problem with Izi above. Done with my validation if bvn, uploaded my biodata and other documents and proceeded to write the test. After two attempts and being logged out, I was told my account has been blocked. What could be the cause pls and how can it be resolved?

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  28. My name is Adeniyi Fadesayo Oyewumi,I apply for this program that is going on but I have not received anything from you, my account name is Adeniyi Fadesay o Oyewumi and my account number is 3057256967,first Bank, I need your assistant,

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  29. My test page account has been blocked, when taking my test, before I submit it, please help me unblock it

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  30. Please during my test taking, the system automatically log me out twice when i tried to log in again to continue the test they said my account has being blocked, what should i do?

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  31. Pls i tried to validate my BVN but it keeps telling me failed to validate BVN. I have done this like many times. Pls what do I do?

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  32. I olanipekun cecilia idowu formally know as Adeniyi cecilia idowu before I got married , please I have an issue on my bvn validation because all my documents are already valid during the time that I changed my name . Please what can I do .thank

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  33. I tried to validate my account because it showed that my Bvn application to date of birth did not match. Pls how will it be corrected?

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  34. I have been trying to log in to my email for 4 days now all my effort prove abortive.. Am yet to get the link to progress to the next stage

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    • Pls I have tried validating my BVN, email address, date of birth and phone number it’s keep telling me erro or validation failed and I should try again later. I have made all efforts in repeating it but it continues saying same.

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  35. I have been trying to validate my account but i could’nt because it is showing me that my application and bvn date of birth mismatched. Please how may i correct my application date of birth.

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  36. I have been trying to validate my account and it is showing me that my application and bvn date of birth mismatched. What should i do now to vorrect my application date of birth.

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  37. pls ooo what are we expected to upload and when I checked I was told that my online test will be 22nd of may 2021..

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  38. I started the test,after answering two questions, then it says my account has been blocked why and now what should I do?

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    • I was writing my test after clicking on two of the questions the site asked to submit and my account blocked what should I do please
      Thanks

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  39. Good morning,please am yet to get the link that will enable to long in and update my record. Please kindly help me resolve. Thanks

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  40. I was done with the udate but the NASImS vérification keep saying failed.. Which i honestly tried more than 100 times but still the same. Pls whats the way forward.

    My advice also please can we have a site eithout this much problem when alot of people acess it?

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  41. I write the test before i submit my phone is off when i try to take another test it write my account is blocked contact support formore information.
    Please help me for the solutions way.
    And also my friend get 25% is he pass the test

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  42. Pls I done all my verification and update successful but the portal did not take me to the test place itry many time but it remain thasame

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  43. I try to upload my credential but it used to show me “something went wrong try again letter”. What is that problem?

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  44. I write the test but i did not submit becouse my phone just swich it save deu to some reason idid not to see my score, after i try to retake the test my account is just blocked becouse i try morethan three times pls what i can do now pls help

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  45. Pls am batch A, beneficiary. There is no Email address on my datsh board. So I cannot register for Nexit package. Pls help me. 1. SULEIMAN ENEMONA, 2.BATCH “A” 3.N-TEACH, 4.08119796748, 5. [email protected]. 6.

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  46. Good evening please am having problem trying to validate my profile when ever I try they are showing me error what will I do

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  47. My nasims test account has been blocked due to over attempt, during taking the test as a result of poor Network which leads to have account blocked!
    How I’m going to do?

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  48. I have validated my bvn,but I noticed that the age and state of origin is not correct. Pls What can I do?

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  49. Have not been able to write my test all the site has been writing is something went pls try again .what do I need to do pls

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  50. I have been trying to login since yesterday with my registered email but the response was account not found, please what will I do

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  51. My problem is that I was given a local government area of origin where I do not come from and I was not able to submit my form, sir how I solve this problem

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  52. I flash my phone and I cannot see my email and message pls I really help I need to recover the email back

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  53. I’ve put my email 4 the first tym in the 4got passwrd it was successful But instead Of recievng the Link 2 Reset my Passwrd through email i Received Passwrd succesfully Reset aNd neither me Nor smbdy reset it. . . Wat should i do plss

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  54. What about those that dere account is being blocked, have successfully completed the test but it shows account blocked before submitting any hope please

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    • Good day, I try updating my account, they said I should check my email for password reset link, till now nothing has been sent. What will I do please?

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  55. I’m finding it difficult to get my test after updating my details on nasims since yesterday. Please what is the issue concerning that? Thanks in anticipation

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  56. Good morning, I’m finding it hard to reset my password, it keep showing account not found since Friday n it the correct email, i sent n email to support nothing has been done. Please wat the way out

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  57. While i was doing my test by cross checking the previous questions suddenly my phone became blank and while i was trying to login again for the test to confirm if its been submitted i saw my account has been blocked. Pls what can i do

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  58. One of My friend’s update is saying something went wrong and you have an error there. What could be the matter?

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  59. Good morning I have issue writing test since the first day but I don’t know what to do.I can’t access the test page

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  60. I have change my password but now that I’m trying to proceed to update my details it shows me to reset my password even though an email was sent to me that I have successfully reset my password.so I try to request for another Gmail message so that I can try and reset my password but I never received any messages.

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  61. I have been trying to reset my password and it has been successful sent to my email According to the page, but I didn’t receive any message in my email the same thing is applicable to all my friends

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  62. During my registration I used my email but now dey are telling me account not found or please try again letter, what should I do now.

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  63. Good morning I am having problem with login I don’t know what to do I used my email address correctly but it keeps showing me account not found

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  64. They keep telling me that ” error account not found or something went wrong” please what can I do to rectify this problem.

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  65. I wasn’t able to login to do my test.
    Have update all my profile.
    But to start the test it an issue.

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  66. I have uploaded my documents but I can’t submit it keep tell me something went wrong try again later or sometime problem occur pls help.

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  67. I’ve been trying to reset my password, but its not working. It says password token not approved, I’ve requested for the link severally but its not coming fort

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  68. I keep login to my account but it keep saying account was not found,so am having problem to request for link to change my password.

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  69. Hello please help me I’m doing test yesterday and the page went blank and I’m trying to login back but it keep showing my account has been blocked

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  70. Please I tried several times to update my npower login to enable me proceed with the test but it always showing a link have been sent to my email go to to your and proceed but on entering the email I can see any link or better still they will reply me something went wrong.

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  71. Good morning sir/ma

    Please I am unable to write the test again. I was writing and immediately after 20minutes I was logged out, I tried entering again I was told that my account has been blocked and I should contact support for more information

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  72. I have Trying to Somit All my information that Required when I finished upload my Documents in my Npower account but show me Something went wrong how cool I do now?

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  73. I reset my password successfully they sent me a text message through my email address my password was successfully reset.
    But when am going to write test it show me something was wrong

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  74. I wwant to update profile, My bvn was correct and my date of was also, but the response i get is applicant date of birth does not match bvn,

    I don’t know what to do again oo?please assist me

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  75. Good morning, please I need your help. I tried inputting my bvn and its keeps telling me erroer since days now on my Npower site. I also need help in writing the test.
    Thanks

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  76. The reset link has been sent to me,but it keep saying “invalid reset token, try again”,anytime I click on the link.

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  77. Am not able to reset my password,i click on forget password and they didn’t send me the link to reset my password on my email

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  78. I cant reset my password..Actually,they sent me msg to my email from npower but,they said my password has been reset..and i avnt.The msg that came to my email didnt come with link to rest my password.pls help me

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  79. Good morning,I was taking my test on Sunday and due to network issue I wasn’t able to complete it. Since then I have not been able to login into the test again, saying my account has been blocked.please help me resolve the issue as soon as possible. Thanks

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  80. Am sumiting my test question and is not sumiting when next I try they say I cannot access the page again

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    • I skip some questions, and when I press previous to revit it before I submit, the system log me out, and when I try to do it again, they said my account as being block. Please how could I go about this?

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  81. Good morning sir, I have been trying to update my account since but keep getting error messages. Please I need your assistant. This is the email address I used for the application.
    Thanks for your usual cooperation.

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  82. Thanks alot, I have problem with uploading of document, my birth certificate it showing for nysc certificate and I never upload any nysc certificate because I applied with ND result, pls what did u tink that cause that

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  83. Good morning
    Pls i was trying to write the test but it shows me that my account has been blocked what should i do now

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  84. I was about to submit my test but the page become blank, despite me refeshing it for 5 minutes I got a pop u message that” my account has been blocked” please help a brother.

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  85. My problem is that:
    Instead for me to receive mail with the link to reset my password,i received mail from N-power without the link for reseting my password,
    The mail says that “Your have successfully changed your password”
    So what is the solution?

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  86. My question is that, as am writing my test the just submitted it without completing the test and it’s not time. I am now login is telling me my “account has been blocked contact for information” what should I do about it

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  87. Pls. How can I get the link to upload my documents cox I have been trying times without number and yet I didn’t gat the link.

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  88. Gud morning sir how was your night? Hope it was great? I’ve been trying to write the npower online test for the past two days but it’s not going through. Sir I need your support on how to address the issue

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  89. After updated my profile, I can’t proceed to do test, is on processing since Saturday. Please help me out

    Reply

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