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N-Power Support Page (Let’s SOLVE All N-Power Issues)

Are you an N-power applicant? Are you having one issue or the other regarding the Batch C biometric fingerprint, shortlisting, login to Nasims portal, and so on? Whatever the case maybe, we are here to help you.

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We are not unaware that many prospective beneficiaries are experiencing varying issues on the Npower/NASIMS portal. However, the good news is that this page was created to solve all your problems, and also answers some pressing questions.

So, how do you want us to help you?

Feel free to let us know about your challenges regarding N-power verification in the COMMENT SECTION below. You can also ask questions!

Also Read:  How to Get your Npower Confirmation Email Notification (2020)

Note: After asking your question, check back to this page after some minutes, by then you must have gotten a reply from us. Thanks you.

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  1. Johnny

    June 14, 2021 at 11:41 am

    On the portal I can’t login, it’s showing error, what I do pls

  2. Odekunle abayomi

    June 13, 2021 at 6:42 pm

    I just update my account,when I wanted to write the test,they said the online test had been close please help me how may I write it

  3. Zephril EKanem

    June 11, 2021 at 2:47 pm

    I enrolled all my fingers instead of the one stated. will it be an issue?

  4. Igomu John

    June 7, 2021 at 10:13 pm

    What of those that are unable to write the? Is there any way out.

  5. Abolarin Aduragbemi Ponmile

    June 7, 2021 at 4:22 pm

    I have done my Test and today I tried changing my phone Number on NASIM Portal but unfortunately i noticed my scored was removed. Please what can i do

  6. Micah Haggai

    June 7, 2021 at 1:12 pm

    I can’t view my test score, and also my passport is not showing,.
    What could be the problem

  7. Hyacinth Nwodo

    June 7, 2021 at 12:55 pm

    I suppose to write my test on 7may by 12pm but due to address not found I didn’t write it is at any hope. Please sir /madam

  8. Abigail

    June 7, 2021 at 9:14 am

    I edit my profile this morning because I found out that my residential address was not properly written and after which, my test score changed from what I scored before to very low score. Please what should I do?

  9. Solomon Darlington

    June 5, 2021 at 1:03 pm

    The biometric capturing unit has been a challenge to me, I have installed the app but it couldn’t open but file error pls what do I do

  10. chidinma

    June 5, 2021 at 9:51 am

    I’m an applicant on Npower program scheme. I registered and wrote the screening test which I made above the cut off mark. Yet I was not shortlisted for the verification stage. Have been checking my dashboard. I keep seeing”you not yet been shortlisted for the verification stage.check back later. What could be the issue

    • Humphery

      June 5, 2021 at 10:12 am

      Kindly wait for stream 2

  11. Mohammed Sabitu Yusuf

    June 5, 2021 at 9:32 am

    My verification page is showing me blank space

    • Humphery

      June 5, 2021 at 10:15 am

      It means you have been shortlisted but your phone lack capacity to view it. Try using a laptop or desktop.

    • George

      June 5, 2021 at 2:05 pm

      When will the stream 2 start?

  12. Nnadi amuche Rita

    June 5, 2021 at 9:25 am

    Something else was uploaded in place of my passport.. please is there anyway to delete it and upload my passport?

    • Humphery

      June 5, 2021 at 10:16 am

      Try editing your profile or contact nasims support

  13. Fatima

    June 5, 2021 at 8:59 am

    I received messages for biometric but I didn’t write a trst

    • Humphery

      June 5, 2021 at 10:17 am

      Go ahead to do your biometric. Many people who didn’t write test were shortlisted as well.

  14. Micah Haggai

    June 5, 2021 at 8:48 am

    I haven’t shortlisted yet on my verification stage,what could be the problem??

    • Humphery

      June 5, 2021 at 10:18 am

      Selection is done randomly. You will join stream 2

  15. Chiamaka

    May 29, 2021 at 3:33 pm

    Trying to log into my N-power but it is showing transaction failed , please what could be the cause?

    • Humphery

      June 5, 2021 at 8:26 am

      Kindly keep checking, the problem is from nasims server

  16. Inima usen paul

    April 28, 2021 at 10:26 am

    I wrote the test since up till now I cannot view my Test score. Pls I need solution for this.

    • Humphery

      June 5, 2021 at 8:28 am

      You test score deployed immediately after submitting your test

      • Ugo ifeanyi David

        June 5, 2021 at 9:12 am

        I didn’t write the test of any hope for me

        • Humphery

          June 5, 2021 at 10:17 am


  17. Somtochi

    April 17, 2021 at 11:00 pm

    My account was blocked from taking the exam. Please what do I do? The npower support number don’t even ring nor do they respond tp message

    • Inima usen paul

      April 28, 2021 at 10:25 am

      I wrote the test since up till now I cannot view my Test score. Pls I need solution for this.

    • Humphery

      June 5, 2021 at 8:29 am

      Contact nasims support, chat them up when you login to

  18. Oketokun

    April 16, 2021 at 11:17 am

    I was also blocked after attempt three time which I
    thought itโ€™s network problem what could be the possible solution

    • Humphery

      June 5, 2021 at 8:30 am

      Contact nasims support. chat them up when you login to portal

      • Chinelo

        June 5, 2021 at 8:46 am

        I got a congratulatory mail that i have been shortlisted but when i logged in to my dashboard i was to check back later that i have not been shortlisted. What do i do? Pls

        • Humphery

          June 5, 2021 at 10:18 am

          Keep checking your dashboard

  19. Egbo Obiora Charles

    April 15, 2021 at 6:04 pm

    My account was blocked during the online test as a result of poor network while taking the test ,the system logged me out 3times and blocked my account without allowing me submit .please help me rectify this…

    • Humphery

      June 5, 2021 at 8:31 am

      Contact nasims support. chat them up when you login to portal

  20. Kaycee

    April 14, 2021 at 2:40 pm

    My account was blocked while writing the test. Emailed support but I didn’t get any reply, I even called the lines but no one picked. Please help me what can I do, how can the issue be resolved

    • Humphery

      June 5, 2021 at 8:31 am

      Contact nasims support. chat them up when you login to portal

  21. Asheik abba Ibrahim

    April 9, 2021 at 7:53 am

    My account was blocked when a’m writing the test

  22. Ndu Deborah

    April 7, 2021 at 7:19 am

    My account was blocked while trying to retake test due to network failure, I’ve sent a mail to support but still have not gotten any response. Please how can this be resolved

  23. Faith

    April 5, 2021 at 12:46 am

    I tried to login in my email but it is showing me account not found

  24. Aliyu Idris

    April 4, 2021 at 12:00 am

    My Account Has Been Blocked While Re-Taking The Test… I Emailed “” and Even Called Their Numbers But Wasn’t Picked Either… How Can This Issue Be Solved Please???
    I Remain Loyal!


    April 3, 2021 at 5:08 pm

    Due to power failure in my area,I was unable to finish the test three times,i.e when I logged in,after some seconds,the light will went off.
    But now,my account has been blocked.
    Please help me rectify it, because,i did not intentionally logged out and logged in, please.

  26. ikogho karo

    April 3, 2021 at 3:37 pm

    my account has been blocked when writing exam pls help me

  27. Alozie Constance

    April 2, 2021 at 10:51 pm

    The email I used in the npower registration is no longer in existence. Please help me to log in to my npower account so that I can change my email to the current one so as to enable me upload my details and write my test.

  28. Esther

    March 27, 2021 at 7:53 am

    My account was blocked while trying to take my test. What should I do

  29. Ishak Dahiru Bidazum

    March 24, 2021 at 1:09 pm

    My account has been blocked

  30. Comfort

    March 24, 2021 at 2:37 am

    Please I can’t reset my password because it is showing me account not found but I registered last year

  31. Chioma

    March 24, 2021 at 2:18 am

    I can’t validate my BVN stage successfully… Please help


      March 25, 2021 at 5:41 am

      My BVN has been failing to validate

  32. Chioma

    March 24, 2021 at 2:09 am

    I’ve been trying to validate my BVN stage for days now and it keep saying “transaction error, please try again later”. And it’s the same data I used to apply. Please I need help to cross that stage so I can write my test.

  33. Uzowulu chukwuemelie

    March 23, 2021 at 10:35 pm

    I seeing bvn validation failed . I can’t update my account.

  34. Jennifer

    March 23, 2021 at 10:15 am

    Good morning please I canโ€™t update my data profile successfully is writing error

  35. Isa Mohammed Buba

    March 22, 2021 at 11:47 pm

    Good evening sirs, My issues is that when I was writing the test it brings me back 3times to the dashboard, and now is telling me that my account has been blocked.pls I need your help

  36. Terry

    March 22, 2021 at 8:56 pm

    I tried validating my BVN repeatedly and after saying BVN validation failed the next thing I see is that BVN has already been used

  37. Muhammad Sadiq Tukur

    March 22, 2021 at 5:04 pm

    Please I need your help my account has been blocked.

  38. Williams Sarki Jnr.

    March 22, 2021 at 1:43 pm

    Good afternoon, my profile have been updated but to take the online test, after clicking on it, it will load and just show me blank or empty white screen. What should I do to rectify the issue please. I want to write the online test. Thanks

    • Cardoso olaseni emmanuel

      April 9, 2021 at 2:50 pm

      My account was blocked when I was attempting to take the test the third time. I have not submitted and rules say three trial attempt allowed. Pls unblock my account. NASIMS ID: NPWR/2020/003421280 REGISTERED ID: NPWR/2020/NT1-647738832,NAME: cardoso olaseni emmanuel, email:

  39. Norbert

    March 22, 2021 at 10:58 am

    The updated records go to the wrong column. For instance, if I upload a passport in its column, Certificate in it’s column and Nysc cert. in it’s column. If I click submit, everything will change, passport will go to certificate column and certificate will be uploaded in passport column, why? Then lastly, have they stopped the test? It’s not opening again.

  40. Samuel Oseni

    March 22, 2021 at 8:34 am

    I have update all my details, to take test something went wrong, later verification failed now the portal is not even going through.
    PLs what can I do to write test please.

  41. While nwankwo

    March 21, 2021 at 8:12 pm

    Issue of bvn validation since two days now


    March 21, 2021 at 2:55 pm

    I can’t validate my BVN, Emmanuel is my first name on the BVN while Oluwashola is my first name on the application form what can I do in order to validate my BVN. and then take my test on the portal

  43. Yusuf Iliyas

    March 21, 2021 at 12:39 pm

    Pls when am carrying the test it would bring me back to dashboard 3 times and at the end of the day they told me that my account has been blocked without carrying the test pls help

    • Noor Dundu

      April 3, 2021 at 10:06 pm

      Am also having thesame issue what is the solution pls

  44. Akor Nguevese Emmanuella

    March 21, 2021 at 8:52 am

    I am not able to edit my gender and local government

    • Mfon

      March 22, 2021 at 11:55 am

      Please i can’t take the test, the page is not opening

  45. Ekokifo Obaro

    March 21, 2021 at 7:02 am

    Having issues to validate my BVN… And I’m putting the right details, but it’s still not working

    • Okoro Daniel Njoku

      March 22, 2021 at 1:04 am

      Please I have entered my corrected detail severally to update profile yet it saying try again later or BVN unable to be updated. What should I do next

  46. Uzoechi George Maryann

    March 21, 2021 at 5:36 am

    please I can’t get my password ID in my Mail but they said message has been sent to my Mail already

  47. Racheal Phineas ushima

    March 21, 2021 at 3:15 am

    I want to edit my profile,I uploaded the wrong document while editing my profile in NASIMS portal. And it has been updated.

  48. Agee Ahangba Isaac

    March 20, 2021 at 11:38 pm

    I registered and they are saying account not found when i want to do my validation

  49. Adisa Saidi

    March 20, 2021 at 1:54 pm

    Good day, I mistakenly use the wrong email to validate my BVN. Now I tried using the correct email to validate it, its showing BVN has already been used. Pls what us the way forward so I can have my test

  50. Paul Yakubu

    March 20, 2021 at 9:54 am

    Issue of account validation is my problem

  51. Umegboro Johnbosco Ikechukwu

    March 20, 2021 at 9:27 am

    Mine is same problem with Izi above. Done with my validation if bvn, uploaded my biodata and other documents and proceeded to write the test. After two attempts and being logged out, I was told my account has been blocked. What could be the cause pls and how can it be resolved?

  52. Adeniy Fadesayo Oyewumi

    March 20, 2021 at 9:16 am

    My name is Adeniyi Fadesayo Oyewumi,I apply for this program that is going on but I have not received anything from you, my account name is Adeniyi Fadesay o Oyewumi and my account number is 3057256967,first Bank, I need your assistant,

  53. ABAH Augustine ochayi

    March 20, 2021 at 8:13 am

    My test page account has been blocked, when taking my test, before I submit it, please help me unblock it

  54. Izi

    March 20, 2021 at 5:21 am

    Please during my test taking, the system automatically log me out twice when i tried to log in again to continue the test they said my account has being blocked, what should i do?

  55. Famuyide Mutiyat

    March 20, 2021 at 1:32 am

    Pls i tried to validate my BVN but it keeps telling me failed to validate BVN. I have done this like many times. Pls what do I do?

  56. Olanipekun cecilia idowu

    March 19, 2021 at 11:50 pm

    I olanipekun cecilia idowu formally know as Adeniyi cecilia idowu before I got married , please I have an issue on my bvn validation because all my documents are already valid during the time that I changed my name . Please what can I do .thank

  57. Apeh Ogechukwu

    March 19, 2021 at 10:10 pm

    I tried to validate my account because it showed that my Bvn application to date of birth did not match. Pls how will it be corrected?

  58. Awolowo olorunwa

    March 19, 2021 at 5:55 am

    I have been trying it almost five times,but keep saying no record found,what can I do?07062229670

  59. Ahmed

    March 19, 2021 at 5:09 am

    I have been trying to log in to my email for 4 days now all my effort prove abortive.. Am yet to get the link to progress to the next stage

    • Joan uranta

      March 20, 2021 at 9:06 am

      Pls I have tried validating my BVN, email address, date of birth and phone number it’s keep telling me erro or validation failed and I should try again later. I have made all efforts in repeating it but it continues saying same.

  60. Ademola Balqees Omokunmi

    March 19, 2021 at 4:22 am

    Please my account is telling me something wrong somewhere

  61. Musa Sabo

    March 19, 2021 at 4:01 am

    I have been trying to validate my account but i could’nt because it is showing me that my application and bvn date of birth mismatched. Please how may i correct my application date of birth.

  62. Musa Sabo

    March 19, 2021 at 3:57 am

    I have been trying to validate my account and it is showing me that my application and bvn date of birth mismatched. What should i do now to vorrect my application date of birth.

  63. Haruna muazu

    March 18, 2021 at 11:51 pm

    My old email has not be working here is my old email
    Then my current email is
    Iam Bach c

  64. onwuesiama Jeremiah

    March 18, 2021 at 11:33 am

    pls ooo what are we expected to upload and when I checked I was told that my online test will be 22nd of may 2021..

  65. Abdulmumini Hassan

    March 18, 2021 at 10:34 am

    I started the test,after answering two questions, then it says my account has been blocked why and now what should I do?

    • Choice Moses

      March 18, 2021 at 9:02 pm

      I was writing my test after clicking on two of the questions the site asked to submit and my account blocked what should I do please

  66. Peter Samuel

    March 18, 2021 at 10:28 am

    Good morning,please am yet to get the link that will enable to long in and update my record. Please kindly help me resolve. Thanks

  67. Mike Ola

    March 18, 2021 at 9:26 am

    I was done with the udate but the NASImS vรฉrification keep saying failed.. Which i honestly tried more than 100 times but still the same. Pls whats the way forward.

    My advice also please can we have a site eithout this much problem when alot of people acess it?

  68. Nwankwo Elizabeth

    March 18, 2021 at 12:21 am

    I tried writing the test, but it keeps saying verification failed

  69. Idris ali muhammad

    March 17, 2021 at 11:52 pm

    I write the test before i submit my phone is off when i try to take another test it write my account is blocked contact support formore information.
    Please help me for the solutions way.
    And also my friend get 25% is he pass the test

  70. Ibrahimalhajizakar

    March 17, 2021 at 10:40 pm

    Pls I done all my verification and update successful but the portal did not take me to the test place itry many time but it remain thasame

  71. Chidimma

    March 17, 2021 at 9:42 pm

    Am having issues of not getting email if been linked.

  72. Shafiu Nasiru

    March 17, 2021 at 5:52 pm

    I try to upload my credential but it used to show me “something went wrong try again letter”. What is that problem?

    • Julie

      March 19, 2021 at 9:53 am

      Keep trying, it will open. Had same issue but it later opened.

  73. Ifeanyi Edith

    March 17, 2021 at 5:46 pm

    I tried logging in but it keeps telling me error something went wrong. Please what can I do

    • Julie

      March 19, 2021 at 9:54 am

      Keep trying, network issues. Happened to me too wen I was trying, but later opened

  74. Ben

    March 17, 2021 at 1:38 pm

    I didn’t even spend up to 2 minutes and I was timed out. Is this how it’s supposed to be?

  75. Husaini abdulazeez

    March 17, 2021 at 11:05 am

    I write the test but i did not submit becouse my phone just swich it save deu to some reason idid not to see my score, after i try to retake the test my account is just blocked becouse i try morethan three times pls what i can do now pls help


    March 17, 2021 at 10:42 am

    Pls am batch A, beneficiary. There is no Email address on my datsh board. So I cannot register for Nexit package. Pls help me. 1. SULEIMAN ENEMONA, 2.BATCH “A” 3.N-TEACH, 4.08119796748, 5. 6.

  77. Chidy

    March 17, 2021 at 8:49 am

    I want to update my profile and take the test but the site is not going.


    March 17, 2021 at 8:43 am

    Do you have an idea of their questions. If yes! Let me have it, I mean the likely questions

    • Kasimu Shehu

      March 17, 2021 at 10:02 am

      Why if I fill the form they say some thing want wrong

      • Ummu Ameer

        March 19, 2021 at 8:03 pm

        Hello…pls am yet to get the mail that will enable me to update my records..what do i do ?

  79. Tomilola Idowu

    March 17, 2021 at 8:36 am

    Keep saying “something went wrong please refresh

  80. Yakubu Suleiman

    March 17, 2021 at 3:22 am

    Something wrong there

  81. Salihu Yusuf

    March 17, 2021 at 2:10 am

    I can’t upload my date of birth, it keeps showing me blank when ever I try it.

  82. Nnabuchi chukwudi

    March 16, 2021 at 11:48 pm

    Still waiting for npower to send me a link for updating

  83. Kalio tamunokuro fiberesima

    March 16, 2021 at 11:32 pm

    Good evening please am having problem trying to validate my profile when ever I try they are showing me error what will I do

  84. Zaharadeen Bala

    March 16, 2021 at 7:08 pm

    My nasims test account has been blocked due to over attempt, during taking the test as a result of poor Network which leads to have account blocked!
    How I’m going to do?

  85. Olayemi Funke

    March 16, 2021 at 5:56 pm

    I have validated my bvn,but I noticed that the age and state of origin is not correct. Pls What can I do?

    • Abubakar Isa Garba

      March 16, 2021 at 7:35 pm

      I can’t reset my password. It’s saying something went wrong or error has occurred.

  86. Olayemi Funke

    March 16, 2021 at 5:55 pm

    I have validated my bvn,but I noticed that the age and state of origin is not correct. What can I do?

  87. Buba Ibrahim saadu

    March 16, 2021 at 4:03 pm

    I updated my documents but I can’t submit

  88. Abosede

    March 16, 2021 at 3:39 pm

    Have not been able to write my test all the site has been writing is something went pls try again .what do I need to do pls

  89. Chinenye

    March 16, 2021 at 3:31 pm

    I have been trying to login since yesterday with my registered email but the response was account not found, please what will I do

  90. Anene Amaka

    March 16, 2021 at 2:37 pm

    My problem is that I was given a local government area of origin where I do not come from and I was not able to submit my form, sir how I solve this problem

  91. Esther Efobo

    March 16, 2021 at 1:22 pm

    I flash my phone and I cannot see my email and message pls I really help I need to recover the email back

  92. Esther Efobo

    March 16, 2021 at 1:17 pm

    I flash my phone and I cannot see my email and message pls I really help I need to recover the back

  93. Aderoju IKEOLUWA grace

    March 16, 2021 at 1:01 pm

    I haven’t gotten an email reset password

  94. Mujahid asabu

    March 16, 2021 at 12:47 pm

    I’ve put my email 4 the first tym in the 4got passwrd it was successful But instead Of recievng the Link 2 Reset my Passwrd through email i Received Passwrd succesfully Reset aNd neither me Nor smbdy reset it. . . Wat should i do plss

  95. Musa

    March 16, 2021 at 12:00 pm

    What about those that dere account is being blocked, have successfully completed the test but it shows account blocked before submitting any hope please

    • Faith Ugochi

      March 16, 2021 at 3:33 pm

      Good day, I try updating my account, they said I should check my email for password reset link, till now nothing has been sent. What will I do please?

  96. Ridwan

    March 16, 2021 at 11:08 am

    I’m finding it difficult to get my test after updating my details on nasims since yesterday. Please what is the issue concerning that? Thanks in anticipation

  97. Musa salisu

    March 16, 2021 at 11:04 am

    After updated my profile I can’t proceed to do test is on processing since Saturday please help me out

  98. Omoniyi Deborah Bolanle

    March 16, 2021 at 10:58 am

    Good morning, I’m finding it hard to reset my password, it keep showing account not found since Friday n it the correct email, i sent n email to support nothing has been done. Please wat the way out

  99. Audu Sunday

    March 16, 2021 at 10:47 am

    sir,I lost the phone number I registered with, can I put my current phone number to validate my account?

  100. Etini Victor Obot

    March 16, 2021 at 10:40 am

    Please I want to update what is the portal for update thanks

  101. Adu Roseline Adesewa

    March 16, 2021 at 10:38 am

    While i was doing my test by cross checking the previous questions suddenly my phone became blank and while i was trying to login again for the test to confirm if its been submitted i saw my account has been blocked. Pls what can i do

  102. Lynda

    March 16, 2021 at 10:01 am

    One of My friend’s update is saying something went wrong and you have an error there. What could be the matter?

  103. Suleiman Ibrahim Kolo

    March 16, 2021 at 9:48 am

    Good morning I have issue writing test since the first day but I don’t know what to do.I can’t access the test page

  104. Ibrahim Muhammad Haruna

    March 16, 2021 at 9:26 am

    I have change my password but now that I’m trying to proceed to update my details it shows me to reset my password even though an email was sent to me that I have successfully reset my I try to request for another Gmail message so that I can try and reset my password but I never received any messages.

  105. Amarachukwu Mary Nwadike

    March 16, 2021 at 9:26 am

    I have been trying to reset my password and it has been successful sent to my email According to the page, but I didn’t receive any message in my email the same thing is applicable to all my friends

  106. William

    March 16, 2021 at 9:25 am

    Please how can resolve the issue of account not found

  107. Abdulazeez Adamu

    March 16, 2021 at 9:21 am

    During my registration I used my email but now dey are telling me account not found or please try again letter, what should I do now.

  108. Amina Hussaini Isari

    March 16, 2021 at 9:11 am

    Good morning I am having problem with login I don’t know what to do I used my email address correctly but it keeps showing me account not found

  109. Jilli-Dandam Nannim

    March 16, 2021 at 9:05 am

    They keep telling me that ” error account not found or something went wrong” please what can I do to rectify this problem.

  110. Olatiboye Olaleye

    March 16, 2021 at 8:58 am

    I wasn’t able to login to do my test.
    Have update all my profile.
    But to start the test it an issue.

  111. Audu Abubakar

    March 16, 2021 at 8:55 am

    I have uploaded my documents but I can’t submit it keep tell me something went wrong try again later or sometime problem occur pls help.

  112. Abosede

    March 16, 2021 at 8:45 am

    Good morning have been having issues to write my test the site has not been going pls help me out

  113. Sarki yusuf

    March 16, 2021 at 8:33 am

    Pls i need ur help i hv Been trying to update my profile but its not connecting

  114. Jackson Marian

    March 16, 2021 at 8:31 am

    I’ve been trying to reset my password, but its not working. It says password token not approved, I’ve requested for the link severally but its not coming fort

  115. Olabisi Adekanmi

    March 16, 2021 at 8:27 am

    I keep login to my account but it keep saying account was not found,so am having problem to request for link to change my password.

  116. Kerimat

    March 16, 2021 at 8:19 am

    Hello please help me I’m doing test yesterday and the page went blank and I’m trying to login back but it keep showing my account has been blocked

  117. Muhammad mikaila okaige

    March 16, 2021 at 8:09 am

    Please I tried several times to update my npower login to enable me proceed with the test but it always showing a link have been sent to my email go to to your and proceed but on entering the email I can see any link or better still they will reply me something went wrong.

  118. Adoki Esther

    March 16, 2021 at 8:09 am

    Good morning sir/ma

    Please I am unable to write the test again. I was writing and immediately after 20minutes I was logged out, I tried entering again I was told that my account has been blocked and I should contact support for more information

  119. Zakariya

    March 16, 2021 at 8:02 am

    I have Trying to Somit All my information that Required when I finished upload my Documents in my Npower account but show me Something went wrong how cool I do now?

  120. Bello Shamsu

    March 16, 2021 at 8:01 am

    I reset my password successfully they sent me a text message through my email address my password was successfully reset.
    But when am going to write test it show me something was wrong


    March 16, 2021 at 7:54 am

    I wwant to update profile, My bvn was correct and my date of was also, but the response i get is applicant date of birth does not match bvn,

    I don’t know what to do again oo?please assist me

  122. Moris Ruth Swachet

    March 16, 2021 at 7:47 am

    Good morning, please I need your help. I tried inputting my bvn and its keeps telling me erroer since days now on my Npower site. I also need help in writing the test.

  123. Feranmi

    March 16, 2021 at 7:47 am

    The reset link has been sent to me,but it keep saying “invalid reset token, try again”,anytime I click on the link.

  124. Jimo muinat Adejoke

    March 16, 2021 at 7:44 am

    Am not able to reset my password,i click on forget password and they didn’t send me the link to reset my password on my email

  125. Asah Eloho Shalom

    March 16, 2021 at 7:42 am

    I cant reset my password..Actually,they sent me msg to my email from npower but,they said my password has been reset..and i avnt.The msg that came to my email didnt come with link to rest my password.pls help me

  126. Suleiman mansur Ahmad

    March 16, 2021 at 7:38 am

    My account has been block that I should contact support center.

  127. Idd

    March 16, 2021 at 7:31 am

    I have issue with my local government I made mistake there and I can’t correct it

  128. Bello tayo sodiq

    March 16, 2021 at 7:25 am

    Good morning,I was taking my test on Sunday and due to network issue I wasn’t able to complete it. Since then I have not been able to login into the test again, saying my account has been blocked.please help me resolve the issue as soon as possible. Thanks

  129. Aguba Josephine Eberechukwu

    March 16, 2021 at 7:21 am

    Am sumiting my test question and is not sumiting when next I try they say I cannot access the page again

    • Olusola

      March 16, 2021 at 12:17 pm

      I skip some questions, and when I press previous to revit it before I submit, the system log me out, and when I try to do it again, they said my account as being block. Please how could I go about this?

      • Momoh Alaba Abigeal

        March 16, 2021 at 5:59 pm

        I am having the same problem too

  130. Ngbede Alex Agboh

    March 16, 2021 at 7:11 am

    Good morning sir, I have been trying to update my account since but keep getting error messages. Please I need your assistant. This is the email address I used for the application.
    Thanks for your usual cooperation.

  131. Valiant

    March 16, 2021 at 7:11 am

    Thanks alot, I have problem with uploading of document, my birth certificate it showing for nysc certificate and I never upload any nysc certificate because I applied with ND result, pls what did u tink that cause that

  132. Rabiu waziei

    March 16, 2021 at 7:10 am

    Good morning
    Pls i was trying to write the test but it shows me that my account has been blocked what should i do now

  133. Aliyu Abubakar

    March 16, 2021 at 7:09 am

    I was about to submit my test but the page become blank, despite me refeshing it for 5 minutes I got a pop u message that” my account has been blocked” please help a brother.


    March 16, 2021 at 7:09 am

    My problem is that:
    Instead for me to receive mail with the link to reset my password,i received mail from N-power without the link for reseting my password,
    The mail says that “Your have successfully changed your password”
    So what is the solution?

  135. Bidazum Buhari Dahiru

    March 16, 2021 at 7:08 am

    My question is that, as am writing my test the just submitted it without completing the test and it’s not time. I am now login is telling me my “account has been blocked contact for information” what should I do about it

  136. Jabir

    March 16, 2021 at 7:08 am

    Pls. How can I get the link to upload my documents cox I have been trying times without number and yet I didn’t gat the link.

  137. Okolo Emmanuel Ekele

    March 16, 2021 at 7:07 am

    Gud morning sir how was your night? Hope it was great? I’ve been trying to write the npower online test for the past two days but it’s not going through. Sir I need your support on how to address the issue

  138. Iyanuoluwa Rodiat

    March 16, 2021 at 7:06 am

    I applied for Npower Edu since last year, but have not received any message from them

    • Kalio tamunokuro fiberesima

      March 16, 2021 at 10:16 am

      Am trying to login to upgrade my profile but they said my date of birth didnt match my bvn please help me

      • Humphery

        March 16, 2021 at 11:08 am

        Go to your bank to find out the date of birth on your BVN, then Update your profile.

  139. Victoria

    March 16, 2021 at 7:06 am

    I have been trying to update my Bvn but I keep getting the error message of โ€œthere is some errors there.

  140. Olanipekun Kehinde Hassan

    March 16, 2021 at 7:03 am

    After updated my profile, I can’t proceed to do test, is on processing since Saturday. Please help me out

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