To ensure that visitors feel welcome and that their needs are met at all times during their stay, Rita Lori Hotels Ltd is seeking a Beverage And Food Supervisor to oversee the Hotel’s food quality. The supervisor should exhibit and ensure the highest degree of polite and efficient service.
Main Responsibilities and Duties
- Working closely with and assisting the food and beverage manager, plan, oversee, and control different activities.
- Anticipate visitors’ requirements, reply quickly, acknowledge all guests, and settle problems to ensure that they are satisfied.
- Constant and effective contact with managers and supervisors about any concerns involving guests or workers.
- Encourage and inspire employees by maintaining a positive attitude.
- Maintain the system’s security and operate the POS (point of sale).
- Follow proper cash up and bill management procedures, including cash and credit card transactions.
- Prepare reports for the manager of food and beverage.
- Ensure the seamless operation of the floor and the completion of responsibilities in a professional and timely way by managing waiters, bartenders, and runners.
- Maintain a high level of product expertise.
- If necessary, create weekly staff rosters.
- Service briefings should be held.
- Ascertain that all front-of-house employees follow the “company code of conduct” and “standard operating procedures.”
- Throughout the service, keep a careful eye on the workers to spot any infractions so they can be handled right away.
Requirements and Qualifications
- A diploma in hospitality management or a certificate from a hotel school would be preferred.
- 3 years of experience working in a high-end hotel or restaurant A solid understanding of operational systems (Micros POS and Opera) as well as computer fluency in Microsoft Excel, Word, Powerpoint, and Outlook
- Product knowledge in the food and beverage industry
- Strong organizational skills and multitasking abilities
- Ability to remain cool when under duress
- a readiness to help and a desire to do so
- Well-dressed and presentable
- Ability to perform extended shifts, including weekends and holidays, during the day and night
- A solid command of the English language, as well as the ability to read and write it, is required. It’s a benefit if you can speak more than one language.
- Employees with a desire to learn, educate, and develop
How To Apply Supervisor At Rita Lori Hotels
If you are qualified and interested, kindly visit the official recruitment website to submit your application and have you booked for interview for your potential employment.