Are you ready to join a leading pan-African banking group? Ecobank invites enthusiastic individuals to apply for its Associate Programme in 2024. With operations spanning 33 countries and serving over 20 million customers, Ecobank offers a dynamic work environment and opportunities for professional growth.
As an Associate, you will play a crucial role in ensuring the smooth operation of daily banking functions. Key responsibilities include:
1. Supervising operations activities to ensure prompt and professional handling of customer transactions.
2. Documenting and authorizing customer transaction requests in line with service level agreements.
3. Maintaining a comprehensive understanding of the bank’s products and services to address customer inquiries effectively.
4. Promptly capturing and resolving customer requests/complaints through the designated management platform.
5. Educating customers on new services, products, and promotions while driving digital adoption.
6. Collaborating with the business to meet goals while upholding policies and processes.
Requirements
- Qualifications & Experience:
- Maximum of 5 years of experience.
- Minimum of 5 credits at O’levels including English and Mathematics.
- Ordinary National Diploma (OND) with a minimum of lower credit.
- Completion of a 1-year internship.
- Proficiency in Microsoft Office.
Closing Date: March 28, 2024
How to Apply for Ecobank Associate Programme
Interested applicants can apply by submitting their applications “here”
Don’t miss this opportunity to become part of a dynamic team driving innovation and excellence in banking across Africa.