Common N-Power NASIMS Problems and Solutions

Before you begin to panic over any issue encountered during N-Power NASIMS registration or test, kindly go through this article on common NASIMS N-Power issues and solutions.

Common N-Power NASIMS Problems and SolutionsBelow are some of the questions directed to solution/support page about the Job Creation and Empowerment Initiative of the Social Investment Programme of the Federal Government:

Problem: It keeps saying “Fill size exceed 200kb”.

Solution: Kindly resize your documents.  Download any of the photo resizing app from Google PlayStore; example litphoto or any other image cropping app, then use the app to resize your documents before uploading.

Problem: I’ve forgotten or don’t know what my NASIMS ID is.

Solution: Login to your NASIMS dashboard and copy your N-power Registration number that starts with NPWR/2020/…See How to Get NASIMS ID for N-Power Batch C Test.

Problem: I’ve successfully changed my password, and BVN validated as well. But, I can’t update my records because the Dubmit button is not responding.

SEE ALSO:  For B.SC, HND, NCE and ND, holders that want to apply for Npower

Solution: Ensure you have a strong network connection, as you keep trying.

Problem: I did not received the link after it said successfully sent.

Solution: Check your email Spam or Junk folder.

Problem: It says a link has been sent to my email but I have checked Spam folder and all but it is not there.

Solution: We ask that you remain patient as you keep checking, the delay could be caused by the network.

Problem: I sent an email to N-Power Support but it sent an error delivery message stating address not found. Please no link was sent to me.

Solution: The correct email address to send message is

Problem: My BVN cannot be validated.

Solution: Ensure that you are entering the corresponding details with that of your BVN used during previous registration.

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Problem: Hello, pls I am finding it difficult taking the test, it always say “please update your details from the self service portal”. Kindly help please and thank you.

Solution: Update your details on the NASIMS portal.

Problem: I try to reset my password but cannot proceed.

Solution: Kindly use the most recent link sent to you.

Problem: When clicking on the test link, it shows NASIMS ID, how can I get that?

Solution: This refers to your N-Power Volunteers Network (NPVN) number given upon registration. See how to get NASIMS ID

Problem: I applied for Npower last year (2020)… Is this supposed to be the selection process? I did apply for N-tech.

Solution: If you applied for N-power last year, you are required to visit NASIMS portal and update your profile.

Problem: The said email sent to my mail but not seeing anything.

Solution: Keep checking your email inbox and Spam folder as well.

SEE ALSO:  5 Things to Happen if Npower volunteers are given Permanent Offer

Problem: Please my people I need more clearity, my husband and I registered last year since than nothing show whether we are qualify or not also must I first be part of beneficiary before moving to the next step?

Solution: No, if you applied last year, you are required to visit the NASIMS portal to update your record.

For those that are unable to take the test …… Please go back to your test now and mind you when putting the N-Power details e.g (NPWR/2020/073364213), please don’t end it with dot (.) because it will always displays error. So, kindly remove the dot and proceed. If you are doing the copy and paste remove the dot but you can use dot or anything you feel like in your password. But don’t mistakenly copy the dot when writing the NPWR/2020.

Updated: March 16, 2021 — 10:56 am


Add a Comment
  1. After entering the required details they requested for my passport photo while the photo is there and the passport space is not activated so I can upload another.
    Kindly help me thanks

  2. i don’t think that nigeria will be better ever, common official websites and portal that works properly worldwide in other develop countries but here in nigeria everything is bad due to corruption, NIMCS bad banks BVN always complaints about network, Jamb regitration now this Npower or what so called NASIMS, imaging for almost a week i’ve been trying to upload and submit my documents but i’m receiving some stupid messages saying “you have some erros there” after all i did tried changing it severally.

  3. I am unable to upload my details because the gender box was blank and not editable even after my BVN has been verified what do I do

    1. Same thing applicable to me, please if know anything we can do

  4. Please i can’t reset my password, the reply I’m getting is ACCOUNT NOT FOUND, kindly help me

  5. I can’t update my profile

  6. Akor Nguevese Emmanuella

    Please on my dashboard gender and local government box is empty I tried editing but I am unable.

  7. The test section of the NASIMS keeps showing verification failed

  8. Hello!
    Mine is saying ACCOUNT NOT FOUND each time I type in my email address for the password reset link to be sent to my email

  9. I have being trying to take the test for days but it’s not connecting. Just yesterday I tried again and it’s saying verification failed. What could be wrong please?

  10. Chukwuemeka irechukwu nworu

    Please mine is showing verification of NASIMS ID failed . please what’s the problem

  11. After editing my profile. When I click the submit button it displays. You have some errors there and I have been looking if I can see any error nothing. For two days now

    1. This is the same issue am having for almost a week now. But, when I cross checked it,I can’t dictate any error. And have written and called the complaint line, but,no reply. Am just giving up on the whole issue.

    2. Williams Sarki Jnr.

      That’s the same problem am facing oo, please if they gives you solutions to the problem, kindly help me to also do it.

  12. Pls I have fill all the information for to submit is telling something went wrong try later this has been for two days now

  13. Sumayya salisu ali

    Hello,I have an applicant sister her email account was blocked we need your help

  14. My account was blocked while trying to preview my answers
    Despite I email “support “,no reply over the way forward.Thanks

  15. Anetokhe Eucharia

    I mistakenly press summit,when I was about to start the test,since then they have be telling me my account has been blocked,please help

  16. Odo Hyginus Obinna

    Pls mine is showing VERIFICATION of of NASIMS ID FAILED , any time I want to take take the test. What’s the solution pls

  17. I cant just take the test because is always saying keep loading forever without opening for the test. At a stage it will just stop loading and yet the test will not open

    1. Same issue am facing passed three days now

    2. I have this same issue, and have tried it numerous times..please can we get a solution to this

  18. I try taking the test but this NASIMS verification page will roll and stop with the continue button. I kept clicking on the continue and same story. Please help

  19. salawudeen abdulraifu

    My account was blocked after experiencing network issues please what is the solution? thank you.

  20. Hello please I just don’t know how to go above it because I can’t login for the test, it keep showing; continue. Please what’s the way out. Thanks

    1. Please it is showing me verification failed as am about writing the test what could be wrong

  21. Adebayo toluwalope Solomon

    Have finish the profile updated and am abt to do my online test bt d network is saying something is wrong try again and I retry again and again and laster they av block my account pls how can I unblock my account help out pls

  22. Abubakar Abdullahi

    I have successfully updated my profile and I proceed to take my Test but if I put my Nasims ID and password it just keep booting and will not lead me in taking the test. I don’t know what is happening. This keep happening for the last Two days. I need your help please on this issue.

  23. I scored 70, what’s next

  24. Me too my account has been blocked when taking the test

    1. I tried to login into NASIMS, After inserted my nasims Id and Password. It show verification NASIMS Failed. Please any solution to this error.

  25. After I finish the test, I don’t seen my secores why?

  26. Orazulume Patrick Ifeanyi

    I cannot log in for test why?
    Has the test closed or what?

  27. I just got blocked while writing the test please help

    1. Sifon Solomon Jonah

      Have try to take the test for three consecutive time but my network keep logging me out and when I try again the said my account has been blocked.
      Pls I need your help
      what should I do

      1. Chiedu Nkechi Sofia

        Why does it show verification failed when I try to login in with my NASIMS ID and password

  28. When I try to reset my password it will show account not found, what is the way forward

    1. My account have been blocked when talking the test

  29. Oladele Oluwadamilare Samuel

    Mine has been writing continue for the last 72 hours when I wanted to longin for test,it keeps on repeating continue

  30. Saifullahi Sulaiman

    Hello please my account was blocked, I don’t know what to do?

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