Have you ever, maybe by mistake purchased excess airtime (over recharged your mobile airtime) from your bank account? Would you like to know how to reverse airtime recharge from bank? If ‘yes’ then this post is for you.
It can be very annoying to recharge airtime with an amount different from what you intended; example recharging 2000 instead of 200, or mistakenly recharge a wrong phone, or recharging when you actually wanted to transfer money to someone.
Now, the question is, “is it possible to reverse the transaction after making such mistake?” The answer is, “yes!” It’s very much possible to get a refund.
There is one important thing to note while seeking for a reversal of cash used in purchasing an excess airtime. That is the phone number used in carrying out the transaction. This number must be registered/linked to the bank account.
Note: A reversal of excess airtime purchase via other users’ number won’t be honoured.
How to reverse airtime recharge from bank
There are several methods you can use to reverse excess recharge airtime;
1. Customer Care Method
Reaching out to your bank customer service immediately after making such a transaction is very important and helpful.
They can render the best assistance and ensure your money is being reversed almost immediately.
For those who don’t know how to contact his/her bank’s customer care service, nor have their contact should;
- Check the contact inscribed on the issued ATM card.
- You can also visit Google to search for the customer’s care service contact number of any bank.
Although, expect to be asked several questions by the customers care service representative. As this increases, the chances of getting a refund.
Accurate answers to the questions asked are a guarantee that the excess airtime purchase will be refunded almost immediately.
2. Visit Any Branch of Your Bank
As long as you have access to any of the bank’s branches in Nigeria, you are eligible to visit them.
As long as the airtime hasn’t been used, they can use their system, mobile app, or USSD code to make a reversal.
It is also a reliable and trusted means of converting airtime to cash after an unwanted transaction.
Is The Steps On How To Reverse Excess Airtime Purchased Applicable To All Banks?
The answer to the above answer is simply ‘yes’. It is applicable to all banks in Nigeria. Although there is no guarantee that you must have a refund, but it is possible.
Especially when you are able to provide answers to the questions asked by the representative(s).
As long as the bank allows the purchase of airtime through USSD code, such a bank should be able to assist.
Some of the banks that have this service are;
- First Bank of Nigeria Plc.
- Zenith Bank Plc.
- United Bank Of Africa (UBA).
- Access Bank Plc.
- Guaranteed Trust Bank (GTB).
- Sterling Bank Plc.
- Wema Bank Plc.
- Diamond Bank Plc.
- Unity Bank.
- Heritage Bank Plc.
- Keystone Bank Limited.
- First City Monument Bank (FCMB).
- Fidelity Bank Plc,
- Polaris Bank Limited.
- EcoBank.
- Union Bank Of Nigeria.
- Stanbic IBTC Bank Plc.
Requesting for a refund/reversal of excess airtime purchased does not also have anything to do with network used.
It could be an Airtel, MTN, GLO, or 9mobile line. The process of refund remains the same.
The only clause is that the reversal process can be hectic when one fails to give expected answers.
The best way is to avoid making such mistakes from occurring.
How to Avoid Making Excess Airtime Purchase
The following ways can assist in avoiding the purchase of excess airtime from banks;
- Proofread Amount After Typing/Imputing: It is paramount to confirm the inputted figures when making a recharge, to avoid wrong purchase.
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Use the right Sim Card to make Recharge: Once the right sim card is used in making such recharge, it will be rare to talk about reversal.
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Copy and Paste Recipients phone number: It is more better to copy and paste the contact than typing it and making a mistake.
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Avoid rush: It is advisable to take your time in doing such recharging, as being in haste won’t help matter at the end. Because requested for airtime reversal consume time and its almost impossible to achieve of not.
Source: Nyscinfo