Common N-Power NASIMS Problems and Solutions

Before you begin to panic over any issue encountered during N-Power NASIMS registration or test, kindly go through this article on common NASIMS N-Power issues and solutions.

Common N-Power NASIMS Problems and SolutionsBelow are some of the questions directed to Nysinfo.com solution/support page about the Job Creation and Empowerment Initiative of the Social Investment Programme of the Federal Government:

Problem: It keeps saying “Fill size exceed 200kb”.

Solution: Kindly resize your documents.  Download any of the photo resizing app from Google PlayStore; example litphoto or any other image cropping app, then use the app to resize your documents before uploading.

Problem: I’ve forgotten or don’t know what my NASIMS ID is.

Solution: Login to your NASIMS dashboard and copy your N-power Registration number that starts with NPWR/2020/…See How to Get NASIMS ID for N-Power Batch C Test.

READ :  How To Apply For GEEP Loan 2020 | Up to N300,000

Problem: I’ve successfully changed my password, and BVN validated as well. But, I can’t update my records because the Dubmit button is not responding.

Solution: Ensure you have a strong network connection, as you keep trying.

Problem: I did not received the link after it said successfully sent.

Solution: Check your email Spam or Junk folder.

Problem: It says a link has been sent to my email but I have checked Spam folder and all but it is not there.

Solution: We ask that you remain patient as you keep checking, the delay could be caused by the network.

Problem: I sent an email to N-Power Support but it sent an error delivery message stating address not found. Please no link was sent to me.

Solution: The correct email address to send message is support.npower@nasims.gov.ng.

Problem: My BVN cannot be validated.

Solution: Ensure that you are entering the corresponding details with that of your BVN used during previous registration.

Problem: Hello, pls I am finding it difficult taking the test, it always say “please update your details from the self service portal”. Kindly help please and thank you.

Solution: Update your details on the NASIMS portal.

Problem: I try to reset my password but cannot proceed.

Solution: Kindly use the most recent link sent to you.

Problem: When clicking on the test link, it shows NASIMS ID, how can I get that?

Solution: This refers to your N-Power Volunteers Network (NPVN) number given upon registration. See how to get NASIMS ID

Problem: I applied for Npower last year (2020)… Is this supposed to be the selection process? I did apply for N-tech.

Solution: If you applied for N-power last year, you are required to visit NASIMS portal and update your profile.

Problem: The said email sent to my mail but not seeing anything.

Solution: Keep checking your email inbox and Spam folder as well.

Problem: Please my people I need more clearity, my husband and I registered last year since than nothing show whether we are qualify or not also must I first be part of beneficiary before moving to the next step?

Solution: No, if you applied last year, you are required to visit the NASIMS portal to update your record.

For those that are unable to take the test …… Please go back to your test now and mind you when putting the N-Power details e.g (NPWR/2020/073364213), please don’t end it with dot (.) because it will always displays error. So, kindly remove the dot and proceed. If you are doing the copy and paste remove the dot but you can use dot or anything you feel like in your password. But don’t mistakenly copy the dot when writing the NPWR/2020.

Updated: March 16, 2021 — 10:56 am

145 Comments

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  1. Davwet walshak Dashop

    I had my biometric fingerprints verification yesterday 7june and uptill now it’s still showing me biometric fingerprints needed after I check my status , what’s the way out please.

    1. Tobi Yemisi Babayemi

      Please how did you do the fingerprint verification

  2. Omotosho oluwakemi oluwaseun

    Good day, please have relocated from the state I did my registration, how will I change my location?

  3. Daboer Daniel Danladi

    Good day please I got an email that I have passed the first step of the Npower screening. My problem now is that I can’t remember my reset password again but I have my ID number. Please I need your help.🙏🙏🙏

  4. I updated my account and took the test already…but it’s still shows me not updated why?

  5. Is not bring any bvn validity in the form at all

  6. Adaeze Obianuju Akpudo

    Please both my Email and Application Id is not connecting, it’s saying not found,I don’t know what to do again, please help me.i used this email,keneharry@gmail.com

  7. First name can only be in alphabets

  8. after successfully login i can’t update my document. its just sowing black

  9. Bonnie Juliet chioma

    Please I have been complaining about not seeing link in my mailbox for the past one month instead it is showing me link has been sent I have been checking my mailbox even Spam for the last one month please help so I can write the test God bless

  10. Both my email and Application ID is showing no found, wat could be the reason and solutions

  11. my account was blocked while I was taking the test, what is the way out please.

    1. Akpudo Adaeze Obianuju

      My email and application id is saying not found,d email I used is keneharrycdc1@gmail.com

  12. Obiya Yakubu Onawo

    I was use obiyaonawo@yahoo.com as my email and this no 08137567452 as my password but up to now I couldn’t be able to have access to running my test.
    I don’t know what to do for now; if there’s a way may u help me out of this problem in order to write my test.

  13. maimako victoria oyiwoza

    Please help me and resolve this issue for me,that my account has block i try a test 3 times.
    Pls help

  14. After filling the application form it’s telling me first name must be in alphabet. What do I do?

  15. Please after taking the nasim test, on my dashboard it’s still showing me to take test instead of view test result. please what do I do?

  16. Irene ufuoma ijarhe

    Please what can I do ? ihave sent a complaine before. I wrote my test going to 3weeks now, but has still not be able to submite.

  17. I was also blocked after attempt three time which I
    thought it’s network problem what could be the possible solution

  18. Cotterell Stanley

    I wrote exam two weeks ago scored 60%, login in today but is showing take exam again, I took and score low45%

  19. I was also blocked from taking the exam and I still haven’t been able to take it till this hour

  20. Nkene Mathew Francis

    My registration was done with an wrong mail, Nkenefm@gmail.com instead of nkenefm38@gmail.com

  21. I was blocked after been ejected three time which I thought it’s network problem, but till now I couldn’t start or write my text. I’m still been blocked! What should I do?

  22. I was blocked after been ejected three time which I thinks it’s network problem, but till now I couldn’t start or write my text. I’m still been blocked! What should I do?

  23. Please help me my account was blocked when I want to take the test what do I do next please help

  24. Please I can’t submit my uploaded document, keep telling me something went wrong and try again. What should I do

    1. Geoffrey Linus pana

      Network problem wait a little

  25. My account was blocked while i was trying to retake my test on N-Power. Please what do i do?

  26. Eunice Chidiebere Ugwu

    I’ve been trying to login on npower site to check if my name is among the shortlisted candidates but to no avail. Is there any other means I can check my name on the batch c shortlist?

    1. Obiya Yakubu Onawo

      I was use obiyaonawo@yahoo.com as my email and this no 08137567452 as my password but up to now I couldn’t be able to have access to running my test.
      I don’t know what to do for now; if there’s a way may u help me out of this problem in order to write my test.

  27. I can’t upload my Bvn …

  28. I’m trying to submit after updating but it keeps saying that surname can only contain alphabet. What shld I do?

  29. Atoye kehinde kemisola

    Please I mistakenly entered wrong email during my registration I entered Atoyekehinde0054@gmail.com instead of Atoyekehnde0054@gmail.com

    1. Ofonmbuk odotukana ukpong

      Is Nasims ID the same as the registration number

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