Common N-Power NASIMS Problems and Solutions

Before you begin to panic over any issue encountered during N-Power NASIMS registration or test, kindly go through this article on common NASIMS N-Power issues and solutions.

Common N-Power NASIMS Problems and SolutionsBelow are some of the questions directed to Nysinfo.com solution/support page about the Job Creation and Empowerment Initiative of the Social Investment Programme of the Federal Government:

Problem: It keeps saying “Fill size exceed 200kb”.

Solution: Kindly resize your documents.  Download any of the photo resizing app from Google PlayStore; example litphoto or any other image cropping app, then use the app to resize your documents before uploading.

Problem: I’ve forgotten or don’t know what my NASIMS ID is.

Solution: Login to your NASIMS dashboard and copy your N-power Registration number that starts with NPWR/2020/…See How to Get NASIMS ID for N-Power Batch C Test.

Problem: I’ve successfully changed my password, and BVN validated as well. But, I can’t update my records because the Dubmit button is not responding.

Solution: Ensure you have a strong network connection, as you keep trying.

Problem: I did not received the link after it said successfully sent.

Solution: Check your email Spam or Junk folder.

Problem: It says a link has been sent to my email but I have checked Spam folder and all but it is not there.

Solution: We ask that you remain patient as you keep checking, the delay could be caused by the network.

Problem: I sent an email to N-Power Support but it sent an error delivery message stating address not found. Please no link was sent to me.

Solution: The correct email address to send message is support.npower@nasims.gov.ng.

Problem: My BVN cannot be validated.

Solution: Ensure that you are entering the corresponding details with that of your BVN used during previous registration.

Problem: Hello, pls I am finding it difficult taking the test, it always say “please update your details from the self service portal”. Kindly help please and thank you.

Solution: Update your details on the NASIMS portal.

Problem: I try to reset my password but cannot proceed.

Solution: Kindly use the most recent link sent to you.

Problem: When clicking on the test link, it shows NASIMS ID, how can I get that?

Solution: This refers to your N-Power Volunteers Network (NPVN) number given upon registration. See how to get NASIMS ID

Problem: I applied for Npower last year (2020)… Is this supposed to be the selection process? I did apply for N-tech.

Solution: If you applied for N-power last year, you are required to visit NASIMS portal and update your profile.

Problem: The said email sent to my mail but not seeing anything.

Solution: Keep checking your email inbox and Spam folder as well.

Problem: Please my people I need more clearity, my husband and I registered last year since than nothing show whether we are qualify or not also must I first be part of beneficiary before moving to the next step?

Solution: No, if you applied last year, you are required to visit the NASIMS portal to update your record.

For those that are unable to take the test …… Please go back to your test now and mind you when putting the N-Power details e.g (NPWR/2020/073364213), please don’t end it with dot (.) because it will always displays error. So, kindly remove the dot and proceed. If you are doing the copy and paste remove the dot but you can use dot or anything you feel like in your password. But don’t mistakenly copy the dot when writing the NPWR/2020.

146 thoughts on “Common N-Power NASIMS Problems and Solutions”

  1. Subsequently when I log in to my dashboard all my documents change their place of arrangement but I have already taken the tesst

  2. Agbidye Yangemar Raphael

    My account has been blocked while still taking the test and iam helpless.pls what is the way forward?

  3. I tried to write test, page was just loaded bankly why. Secondly, my wife own was showing “you have some error there” when trying to submit

  4. Mustapha Abdullahi Ahmad

    After i put nasims id verification,it told me that(verification for N-power failed),what can i do?

  5. Ahmed iliyasu

    Pls I have done the test but couldn’t submitted keep telling me, the I.D has not been verified up to three times and I have sent a mail to nasims help line but no reply.
    What shud I do.

    1. Please, I have been unable to take the test,it keeps telling me verification for NPWR failed..

  6. Nwadinigwe sixtus

    I cannot submit my documents due to my bvn validation not bringing up some information which I cannot input manually. My gender and LGA not coming up, but other informations came up.

  7. After entering the required details they requested for my passport photo while the photo is there and the passport space is not activated so I can upload another.
    Kindly help me thanks

  8. i don’t think that nigeria will be better ever, common official websites and portal that works properly worldwide in other develop countries but here in nigeria everything is bad due to corruption, NIMCS bad banks BVN always complaints about network, Jamb regitration now this Npower or what so called NASIMS, imaging for almost a week i’ve been trying to upload and submit my documents but i’m receiving some stupid messages saying “you have some erros there” after all i did tried changing it severally.

  9. Samuel Michael

    I am unable to upload my details because the gender box was blank and not editable even after my BVN has been verified what do I do

  10. Please i can’t reset my password, the reply I’m getting is ACCOUNT NOT FOUND, kindly help me

  11. Akor Nguevese Emmanuella

    Please on my dashboard gender and local government box is empty I tried editing but I am unable.

  12. Kilsi Emmanuel

    Hello!
    Mine is saying ACCOUNT NOT FOUND each time I type in my email address for the password reset link to be sent to my email

  13. I have being trying to take the test for days but it’s not connecting. Just yesterday I tried again and it’s saying verification failed. What could be wrong please?

  14. Chukwuemeka irechukwu nworu

    Please mine is showing verification of NASIMS ID failed . please what’s the problem

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